We ship orders Mondays to Fridays (excluding bank holidays). Same day order cut off time is 15.00 for dry goods and 12.00 lunchtime for livestock.

This only applies for items that are in stock (showing as "in stock" on the item page). Items ordered on backorder or items that are showing a specific despatch time (e.g. ships within 2-4 business days) on the item page do not qualify for same day despatch. This cannot be "overwritten" by the chosen shipment option at checkout, for example an item that ships within 3 business days, but is ordered using a next working day shipping service, will only be shipped out within the advertised shipping time frame, but would be delivered the next working day after despatch.

Live Snail despatch days: Mondays - Thursdays
Live Shrimp despatch days: Mondays to Thursdays (Fridays when using "Saturday Shrimp Delivery" at checkout)

Definition of working days in the UK: Monday, Tuesday, Wednesday, Thursday & Friday

Dispatch Information